Privacy Policy
Last updated: February 2025
1. Introduction
Umay AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form (name, email, company, message)
- Request a demo or consultation
- Subscribe to our newsletter
- Use our chat widget
Automatically Collected Information
When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and page views. This data is collected through cookies and similar technologies.
3. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide customer support
- Process demo and consultation requests
- Send newsletters and marketing communications (with your consent)
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
4. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use cookies for:
- Essential cookies: Required for the website to function properly (e.g., language preference, theme preference)
- Analytics cookies: Help us understand how visitors interact with our website
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
8. Third-Party Services
Our website may use third-party services such as OpenAI (for our chat assistant) and analytics tools. These services have their own privacy policies, and we encourage you to review them.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: goku@umayai.com
Address: Florianigasse 50/2/7, 1080 Vienna, Austria